Terms of service

Terms of Service

Welcome to babi collective. By accessing our website, purchasing from us, or engaging with our services, you agree to the following Terms of Service. Please read them carefully.

These Terms apply to all visitors, customers, and users of our website and store.

General Information

babi collective operates in accordance with Australian laws and regulations. We reserve the right to update, change, or replace any part of these Terms at any time. Changes will be effective immediately upon posting to our website.

Products & Information

We take care to ensure all product descriptions, pricing, and images are accurate. However:

Colours may vary slightly due to screen display differences
Packaging or product details may change at the manufacturer’s discretion
We reserve the right to correct errors or omissions at any time

All products are intended for their recommended age ranges and use. Always follow manufacturer instructions and safety guidelines.

Pricing & Payments

All prices are listed in Australian Dollars (AUD)
Prices include GST unless otherwise stated
We reserve the right to change pricing at any time without notice

Payment must be received in full before orders are dispatched or collected.

Orders & Availability

Orders are subject to availability
We reserve the right to cancel or limit quantities per order
If an item is unavailable after purchase, we will contact you to arrange a refund or alternative

Shipping & Collection

Estimated delivery times are provided as a guide only
We are not responsible for delays caused by postal services or couriers
Risk of loss passes to the customer once the order has been dispatched

Local pickup options, where available, will be communicated at checkout.

Returns & Refunds

Our Returns & Refunds Policy forms part of these Terms and complies with Australian Consumer Law. Please refer to our Returns & Refunds page for full details.

Gift Cards & Store Credit

Gift cards and store credits are not redeemable for cash
Lost or stolen gift cards cannot be replaced
Gift cards and store credits are valid for 3 years from the date of issue (in accordance with Australian law)

Intellectual Property

All content on this website, including text, images, logos, graphics, and designs, is the property of babi collective and may not be copied, reproduced, or used without written permission.

Third-Party Links

Our website may include links to third-party websites. We are not responsible for the content, accuracy, or practices of these external sites.

Limitation of Liability

To the maximum extent permitted by law:

We are not liable for indirect, incidental, or consequential damages
Our liability is limited to the replacement or refund of the product supplied

Nothing in these Terms excludes rights available under Australian Consumer Law.

Health & Safety Disclaimer

Information provided on our website is general in nature and not intended as medical advice. Always consult a qualified professional for advice specific to your child’s health, development, or wellbeing.